FAQ | AGK MORE Packaging Australia

1. What is AGK MORE?

AGK MORE is an Australian-based packaging company offering high-quality, innovative, and cost-effective packaging solutions. The company focuses on eco-friendly materials, custom designs, and functional product protection for brands worldwide.
👉 About AGK MORE

2. What types of products does AGK MORE offer?

AGK MORE’s product range includes:

• Stand-up pouches – clear, kraft paper, foil-lined, and zip-lock styles

• Kraft paper + PET window pouches – combining natural look and transparency

• Coffee bags with degassing valves and box-bottom bags

• Impulse heat sealers (300 mm models) for reliable pouch sealing
  👉 View All Products

3. Do I need a heat sealer to use AGK MORE pouches?

Yes. Most AGK MORE pouches (such as foil-lined or zip-lock types) require a heat sealer to ensure complete closure and product protection.
👉 Impulse Heat Sealers

4. Are AGK MORE packaging products food-safe?

Yes. All food packaging supplied by AGK MORE complies with Australian Food Standards (FSANZ) and includes materials suitable for direct food contact.
👉 Compliant Food Packaging for Australian Market

5. Does AGK MORE offer free shipping?

Yes, AGK MORE provides free worldwide shipping on most orders.

• Orders are typically processed within 3–5 business days

• Delivery time: 7–10 business days, depending on your location

• Pre-ordered items may ship separately once in stock
  👉 Shipping Policy

6. How can I track my order?

After your order is shipped, you’ll receive a confirmation email or SMS with your tracking number and link. Tracking details usually appear within 1–3 business days.
👉 Track Your Order

7. What is your return and refund policy?

AGK MORE accepts returns within 30 days of delivery if items are unused and in their original condition.

• Refunds are issued to the original payment method

• Shipping fees are non-refundable (unless the product is defective)

• Sale or clearance items may not be eligible for refunds
  👉 Refund Policy

8. What is the minimum order quantity (MOQ)?

For most products, the MOQ is 100 pcs per size or type (e.g. clear, kraft, or foil stand-up pouches).
👉 100-Pack Pouches

9. How is pouch capacity measured?

Capacity (e.g. 150 g, 200 g, 500 g) is based on the weight of roasted coffee beans. Other contents may vary depending on product density and shape.
👉 Product Example

10. Can foil-lined or laminated pouches be heat-sealed?

Yes. AGK MORE’s foil-lined and laminated stand-up pouches are fully heat-sealable when using an impulse sealer.
👉 Foil-Lined Pouches

11. Why choose kraft paper stand-up pouches with PET windows?

These hybrid pouches combine eco-friendly kraft paper with transparent PET windows, allowing consumers to see the product while maintaining freshness and barrier protection. They offer a perfect balance of sustainability and functionality.
👉 Kraft + PET Window Article

12. Are kraft paper pouches with PET windows recyclable?

Partially. Because they combine paper, PET film, and adhesive layers, they may not be accepted by all local recycling systems. AGK MORE encourages customers to check with their local recycling programs.
👉 FAQ Article

13. Can kraft + PET window pouches be sealed with a standard impulse sealer?

Yes. These pouches can be heat-sealed using a standard impulse sealer. Ensure correct temperature, pressure, and dwell time so the PE sealant layer melts properly without damaging the kraft surface.
👉 Heat Sealing Guide

14. What products are best suited for kraft + PET window pouches?

They’re ideal for dry foods such as coffee, tea, nuts, spices, pet treats, and snacks — especially when visible freshness helps boost buyer confidence.
👉 Pet Food Packaging Trends

15. Does AGK MORE offer custom printing or private-label packaging?

Currently, AGK MORE focuses on high-quality stock packaging, but custom-printing options may be available for bulk or long-term clients. Contact customer service for inquiries.
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